Mobile / Live
Opening and using a dkm88 account means you accept these Terms & Conditions in full — they govern how your account works, how transactions are processed through Nagad, Rocket and Upay, and what we each owe one another. Access and eligibility depend on your local law and the regions where dkm88 operates.
These Terms & Conditions form the complete agreement between you and dkm88 for every interaction you have with this platform — from the moment you register an account through every deposit, game session and withdrawal you make. They sit above any promotional communication, lobby notice or email we send; where there is a conflict, these Terms apply. We update these Terms when our services change or when applicable rules require it. When we do, we place a notice in your signed-in account area and update the version date at the foot of this page. Continuing to use the account after that date means you accept the revised Terms. Eligibility is your responsibility to confirm. Access to dkm88, including deposits through Nagad, Rocket and Upay, depends entirely on whether online gaming activity is lawful in your jurisdiction. We do not make that determination for you. If local law in your region restricts or prohibits this kind of platform, you must not open or continue using an account. One account per person is permitted; accounts are non-transferable. By proceeding, you confirm you meet the eligibility conditions set out here and that your use is consistent with your local law and eligible regions.
These Terms apply to everything you do while signed into your dkm88 account. Understanding the boundary between what we govern and what we do not helps you know where to look when a question arises.
Registration, login, identity verification and account closure are fully covered. Any decision we make about account access — including suspension or termination — follows the conditions set out in these Terms. Your account credentials are personal and must not be shared.
Deposits and withdrawals processed through Nagad, Rocket and Upay fall within these Terms. We set the rules for how funds move in and out of your account wallet. Transaction records visible in your account history are the reference point for any dispute you raise with us.
Game content supplied by studios in our lobby, lobby notices, promotional communications and published policy pages are all governed here. We own or licence everything displayed on this platform; you may not copy, redistribute or commercially use any part of it without written permission.
External sites, payment network rules set by Nagad, Rocket or Upay, and any links we include for reference are outside the scope of these Terms. We are not liable for the content, practices or availability of third-party services, even where we name them as accepted payment routes.
These Terms are not only obligations — they also set out the concrete steps you can take regarding your account. Your signed-in account area is the starting point for most of them. Transaction history, account details and any active notices are all accessible there once you log in. If something looks incorrect in your records, the account settings page is where you submit a correction request; describe the issue clearly and include the transaction reference where relevant. For questions that go beyond a self-serve fix — such as a dispute over a transaction processed via Nagad or Rocket, or a request to close your account permanently — our support routes are the correct channel. We aim to acknowledge every question raised through published contact paths. Requesting a copy of the data we hold or asking us to delete your account are handled through the same support route; state your request clearly and we will follow the process set out in these Terms and our privacy policy.
Your full transaction history — deposits through Nagad, Rocket or Upay, game activity and withdrawals — is available in the account history tab. Check it any time you need to verify a specific event or reference a transaction number for a query.
Personal details including your registered name, contact number and linked wallet can be reviewed in account settings. Where a correction is needed, follow the fields shown there and submit the change; some updates may require identity confirmation before they take effect.
If a section of these Terms is unclear or you believe a decision we made does not match what is written here, contact us through the support routes on this page. Reference the specific clause or transaction so we can respond to the actual point you are raising.
Account closure requests, data queries and formal disputes are handled by our support team. Use the contact paths below — live chat or the help form — and include your account identifier. We follow the steps set out in these Terms for every closure or dispute we receive.
If you have a question about these Terms — how they apply to your account, a transaction through Rocket or Upay, or a decision we have made — use the contact routes below. We respond through the same channel you use to reach us.
The live chat window is accessible from the signed-in account area. Use it for account and transaction questions where you need a response in the same session. Have your account reference ready before you start.
The help form on the contact page accepts written queries about these Terms, account decisions and transaction disputes. Describe your situation clearly and include any relevant transaction references from your account history.
Formal responses to disputes and data requests are delivered to your account inbox. Check it after submitting a query through live chat or the help form; we use this channel for any written communication that requires a record.
These Terms set out not just what you agree to, but how we manage your account data, secure your session and handle requests to change or remove your information.
We collect only the account and transaction data needed to operate your wallet and process payments via Nagad, Rocket and Upay. How we store and use that data is described in our privacy policy, which sits alongside these Terms as a binding document.
We use cookies to keep your session active, remember your language preference and monitor platform performance. Cookie settings can be reviewed in your browser; disabling certain cookies may affect how parts of the account area behave on mobile or desktop.
Your account password and any wallet verification steps are your responsibility to keep confidential. If you suspect unauthorised access, contact us immediately through the live chat or help form. We act on security reports as soon as we receive them.
To update account details, request a data summary or ask us to close your account permanently, contact support with your account identifier and a clear statement of what you need. We follow the steps in these Terms for every such request, without exception.
Specific questions about how these Terms apply to your dkm88 account, your transactions and your rights are answered below.
Yes. Every transaction you make through Nagad, Rocket or Upay while signed into your dkm88 account is covered by these Terms. The transaction records in your account history are the reference point if a question arises about a specific deposit or withdrawal.
We place a notice in your signed-in account area and update the version date at the foot of this page. If you continue using your account after that date, you are accepting the revised Terms. We do not make changes without notification; check your account inbox if you receive an update alert.
Access depends entirely on whether online gaming is lawful in your jurisdiction. We do not determine that for you. If your local law or eligible region restricts this type of platform, you must not open or continue using an account. Eligibility is your responsibility to confirm before registering.
Locate the transaction in your account history, note the reference number, then contact us through live chat or the help form. Describe the issue clearly and include the reference. We handle disputes in line with the process set out in these Terms and respond through your account inbox.
This page always shows the current version. The version date appears at the foot of the page. If you need a copy for your records, you can save or print this page directly from your browser; no account login is required to read these Terms.
No. These Terms permit one account per person, and accounts are non-transferable. Sharing login credentials or allowing another person to use your account is a breach of these Terms and may result in account suspension. Keep your password and wallet verification details private.