Mobile / Live
dkm88 sets out these legal terms so you know exactly what applies to your account, what falls within our scope, and how to raise any question with us directly. Access to our platform depends on your local law and the eligible regions we operate in — please read the details below before you continue.
These terms apply between you and dkm88 as the operator of this platform. By opening an account and using any feature on dkm88 — including deposits made through Nagad, Rocket or Upay — you confirm that you have read this document and accept its terms. Where your local law in Bangladesh restricts or prohibits access to online gaming services, those local rules take precedence. It is your responsibility to confirm that using this platform is permitted in your jurisdiction before proceeding. We may update these terms from time to time. When we do, the revised version will appear on this page with no prior notice required. We encourage you to check back periodically, especially if your account activity changes. Nothing in these terms limits your ability to raise a concern or request a correction through the support routes we publish. Our payment context — Nagad, Rocket and Upay — applies only where those rails are available and where your account has been verified in line with the identity steps shown in your account dashboard.
Deposits and withdrawals via Nagad are processed subject to account verification and applicable transaction conditions shown in your account.
Rocket wallet activity on your account is governed by both these terms and the conditions of your Rocket wallet provider.
Upay transactions follow the same account-verification process and are subject to regional availability as shown at checkout.
Not every part of your experience on dkm88 falls under the same policy rule. Understanding what is inside and outside this scope helps you know where to direct a question and what protections apply at each point of your journey. The four areas below set the boundaries clearly.
These terms govern how you open, maintain and close your dkm88 account. Eligibility depends on your local law and the region from which you access the platform. We do not confirm eligibility on your behalf.
All deposit and withdrawal activity — including transactions through Nagad, Rocket and Upay — falls within this policy. The conditions shown in your account wallet at the time of the transaction form part of the agreement.
Game titles, lobby displays, promotional notices and all other content published on dkm88 are covered by this policy. We retain the right to change, remove or restrict any content at any time.
Services provided by third parties — including game studios such as Pragmatic Play, PG Soft and Habanero, and your mobile wallet provider — operate under their own terms. We are not liable for those external conditions.
You have specific, practical steps available to you at every stage of your relationship with dkm88. Reviewing your transaction history is straightforward: open the account section, navigate to your wallet records, and every deposit and withdrawal is listed with its date and status. If any detail looks incorrect — a name, a linked wallet number, or a contact address — you can submit a correction request through our published support route and we will act on it within the process described there. Have a question about how a particular term applies to your account? Send it through the email route or live chat channel shown on this page. We do not require you to accept incorrect account data, and we do not dismiss correction requests without a response. Your right to ask, correct and query is built into the way we manage accounts — not an afterthought.
Open your account wallet to see a full log of deposits, withdrawals and game activity. Each entry shows the payment method — Nagad, Rocket or Upay — the amount and the status.
If your registered name, mobile number or linked wallet details are wrong, contact us through the support route on this page. We will guide you through the verification step required to apply the change.
You can ask about any term on this page by sending a message through live chat or email. We will respond via the same channel with a plain explanation of how the term applies to your account.
If you need help navigating a policy matter — access, transaction scope or content availability — our support team handles those requests through the channels listed in the Support section below.
Policy questions, correction requests and access concerns all go through the same support routes we publish on dkm88. Use the channel that suits you — each one reaches the same team.
Open the chat widget on any page of dkm88 to reach our support team directly. State that your question is about a legal or policy matter so it is routed correctly from the start.
Send your legal query or correction request to the email address shown in the Contact section of your account dashboard. Include your account ID and the specific term or transaction you are asking about.
The Help section inside your signed-in account lists common policy questions and links to the relevant terms. Check there first before raising a support ticket to save time on straightforward queries.
We take the management of your account data seriously and apply consistent practices across all areas covered by this policy. Below are the four key areas we want you to understand before you use the platform.
We retain account and transaction records for as long as required by the conditions of operating this platform. You can request a summary of the data held on your account by contacting us through the published support route.
dkm88 uses cookies to keep your session active, remember your language preference and support account security. You can manage cookie settings through your browser, though some site functions require session cookies to work.
Your account is protected through the login and verification steps shown when you sign in. Do not share your password or one-time code with anyone. If you suspect unauthorised access, contact us immediately via live chat.
For any request related to data, correction or account access under this policy, the contact route is the email address shown in your account dashboard. We respond through the same channel you used to reach us.
Real questions from people reading this page — answered directly and without filler.
Yes. When you complete a deposit through Nagad, Rocket or Upay, you confirm that you have read and accepted these terms. The conditions shown in your account wallet at the time of the transaction also apply alongside this policy.
Your local law takes precedence. These terms do not override national or regional restrictions. It is your responsibility to confirm that accessing dkm88 is permitted in your specific location before you open or use an account.
Contact us through live chat or the email address in your account dashboard. State the detail you want corrected and your account ID. We will walk you through the verification step required before we can apply the change.
Yes. Send your request to the email address shown in your signed-in account dashboard. Include your account ID. We will respond through the same email channel with the information we are able to share under applicable conditions.
Our terms cover your access to and use of the dkm88 platform, including the game lobby. Game studios such as Pragmatic Play, PG Soft and Habanero operate under their own separate terms. We are not liable for those third-party conditions.
We publish any update directly on this page. No separate notification is sent. Check back here if your account activity changes or if you have a question about a specific term. The version on this page is always the current one.